Getting Started

Welcome to OWL, the Wise, Proof of Work Tool for Jira! This guide will walk you through getting started with OWL, from installation to seamlessly connecting it with your Jira workspace. OWL simplifies time tracking, activity logging, and delivers a comprehensive proof of work solution to enhance productivity.

Please note, OWL is exclusively available through the Atlassian Marketplace. Purchasing and installing OWL through the Marketplace ensures that you are getting a secure, vetted application with seamless integration into Jira. The Marketplace also provides automatic updates and simplified billing, all managed through your Atlassian account. This means you get peace of mind with the best support and tools to enhance your Jira experience.

Prerequisites

You must be an Atlassian Admin to install apps from the Atlassian Marketplace and add them to your Jira instance.
OWL is available exclusively for Jira Cloud instances. Ensure that your Jira environment is a Cloud instance before proceeding with the installation.

Instructions

Install the OWL App from the Atlassian Marketplace

Navigate to the Atlassian Marketplace
Go to the Atlassian Marketplace and search for "OWL – Ontask Work Logger."
Select OWL
Click on the OWL app and select Get it now to begin the installation process.
Install OWL
Follow the on-screen instructions to install the OWL app in your Jira Cloud instance. Once installed, OWL will appear in your Jira Apps drop-down navigation bar.

Initial Configuration

Data Storage
By default, OWL is configured to use OWL S3 storage, which securely stores screen captures and activity data for 30 days. This default setup allows you to quickly test the product without additional configuration.
However, Admins have the option to configure other storage solutions based on the organization’s requirements, giving you more control over how long and where data is stored.

Next Steps

Now that you’ve installed and configured OWL, you’re ready to download the OWL Desktop Client. You and your team can begin logging time and tracking work efficiently using both Jira and OWL together.

Need Help?

If you encounter any issues or need further assistance, visit our OWL documentation or contact our support team.

Tips & Tricks

Is Jira free for small teams?
Yes! Jira Cloud offers a free plan for teams with up to 10 users. It’s a great way to get started without any upfront cost.

Can I try Jira and OWL together before committing?
Absolutely! Jira’s paid plans come with a 30-day trial, allowing you to test both Jira and OWL’s full features during that time.

How is OWL priced?
Keep in mind that OWL is a pay-per-user app, but you can take full advantage of Jira’s trial period to evaluate our product.