Connect OWL Desktop Client

OWL connection is a powerful feature that enables seamless integration between OWL and Jira, allowing you to track your work effortlessly. With OWL connection, you can synchronize your Jira tasks with OWL, ensuring that your time and activities are accurately logged and reported. This guide will walk you through the steps to set up and use OWL connection, making it easier to manage your work and demonstrate your productivity within your existing workflow. Whether you are connecting OWL to Jira for the first time or reconnecting, this guide will provide the insights and instructions you need to make the most of OWL connection.

Prerequisites

Before you can log in to OWL, make sure you have the following:

  1. Jira Account: OWL integrates directly with Jira, an Atlassian product. If you don't already have a Jira account, sign up for Jira for free here.

  2. Ontask Work Logger App: Ensure that the Ontask Work Logger app is installed from the Atlassian Marketplace and set up on your Jira account.

  3. Installed the OWL Desktop Client: The desktop client is a separate app from the Atlassian Marketplace app and must be installed on every user’s desktop who will use OWL

Your organization may have already set-up a Jira instance for your company, please contact your IT team before creating a new Jira instance.

Need Help?

If you encounter any issues or need further assistance, visit our OWL documentation or contact our support team.

 

 Instructions

  1. Open the OWL Desktop Client

    • Launch the OWL Desktop Client on your computer. If this is your first time connecting to a Jira Cloud instance or reconnecting, you’ll see the OWL connection screen.

      image-20240817-180213.png
  2. Click the Connect a Jira Cloud Instance button

    • Go to your Jira cloud instance and select Apps > Ontask Work Logger > Settings click the copy icon to get the key

      image-20240817-181029.png
  3. Paste the OWL connect key in the desktop client

    • If you don’t see the field, click Connect a Jira Cloud Instance button

  4. After a successful connection click the Done button

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